Scroll to the bottom and tap View receipt.From there, browse through your orders and select the one from which you need the receipt.On the dashboard, click View account at the top left.To locate your receipt in the Instacart app, follow these steps. There are a couple of ways to obtain your Instacart receipt you can find it in your app, or wait for the copy to be emailed to you once you receive your groceries. Where Do You Find Your Receipt on Instacart? If you can see the actual store receipt, you’ll see how much you’re being charged per grocery item and may decide to forego the convenience service and start doing your shopping. Instacart protects its bottom line by providing a digital receipt to customers once the order is delivered. You already know that you won’t be receiving a physical receipt with your order.īut is the digital copy you receive the same as the one from the store? Is the Instacart Receipt Different From the Store Receipt? Instacart does offer customers coupons and promotions like buy one get one and stock up and save. If customers receive the physical receipts, they can see how much they were charged from Instacart versus what it would cost if they shopped for themselves. Instacart customers aren’t eligible for in-store sales since Instacart dictates its prices separately. This could potentially drive customers away from the service. Shoppers are not to provide the customer with a physical receipt, or else customers can see where they’re being charged more. Don’t See the MarkupsĪs a third-party vendor, Instacart makes its profit from the upcharges passed onto the customers.Īfter an order is complete, Instacart customers will receive a digital receipt via email or in the app detailing their items, costs, total, etc. If they see how much they’re being charged for items versus what the prices are at the store (especially when there are discounts for nearly-expired items or sales), customers may become irate and possibly stop using the service. There has to be a way for Instacart to make money, so the company upcharges customers for the groceries they purchase.įor that reason, Instacart doesn’t allow shoppers to provide store receipts to the customers. Instacart is a third-party service that provides grocery delivery to its customers, so it doesn’t profit directly from the products. Why Does Instacart Not Provide Store Receipts? This is especially true for any discounted item in-store nearing the expiration date or if there’s a sale. Instacart has to make a profit, so they mark up item prices in their app.Ĭustomers typically pay more for items through Instacart than they would if they went to the store themselves. Do You Give the Instacart Customer the Receipt?Īs a shopper, once you finish shopping and checking out an order, you’re prompted to take a photo of the receipt in the app.Īfter that, you can keep or discard the receipt, but under no circumstances are you allowed to provide the physical receipt to the customer. You’ll receive an email copy or you can view the receipt in your mobile app or on a computer. Instacart provides customers with a digital receipt after their delivery is complete. Shoppers must keep physical receipts from each order.Īnd if a shopper does provide you with the store receipt, their shopper account is at risk of deactivation. Instacart has strict policies in place to ensure a smooth shopping and delivery experience for each contractor and customer.įor that reason, you’ll never receive a physical receipt. Do Instacart Shoppers Need To Keep Receipts?.Where Do You Find Your Receipt on Instacart?.Is the Instacart Receipt Different From the Store Receipt?.Why Does Instacart Not Provide Store Receipts?.Do You Give the Instacart Customer the Receipt?.
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